1. User Eligibility and Account Registration

To use certain services on our Website, such as purchasing products, you may be required to create an account. By registering for an account, you confirm that:

• You are at least 18 years old.

• You agree to provide true, accurate, current, and complete information during registration.

• You are responsible for maintaining the confidentiality of your account credentials, including your password.

• You agree to immediately notify Dharti Beej of any unauthorized use of your account or any breach of security.

Dharti Beej reserves the right to terminate or suspend your account if we detect fraudulent, abusive, or suspicious activity on your part. You will be responsible for all activities conducted through your account and for any actions taken using your account credentials.

2. Services Offered

Dharti Beej is an e-commerce platform that provides agricultural products, including:

• Vegetable seeds

• Flower seeds

• Growth promoters

• Fertilizers and other related products

Dharti Beej offers services such as product search, browsing through categories, filtering, adding to the cart, and secure payment options. All products and services listed on the Website are subject to availability and may change from time to time without notice.

We also provide periodic discounts, promotions, and offers which are governed by the terms mentioned in the respective promotions.

3. Product Information, Pricing, and Availability

We strive to ensure the accuracy of the product information, including descriptions, pricing, and availability. However, errors in the pricing or availability of products may occur. Dharti Beej reserves the right to cancel any order that arises due to inaccuracies, including typographical errors. If an order is canceled due to such inaccuracies, the payment made will be fully refunded.

• Product Descriptions: While we aim for complete accuracy in our product descriptions, there may be slight variations in color, appearance, or dimensions.

• Pricing: Prices listed on the Website are in Indian Rupees (INR) and include applicable taxes unless otherwise specified. Prices may be subject to change without notice.

• Stock Availability: Products are available while stocks last. In the case of product unavailability, we reserve the right to offer alternatives or refund your purchase.

4. Payments and Order Confirmation

When placing an order through Dharti Beej, you agree to provide accurate payment details. Our secure payment gateway ensures the protection of your financial information. Payment options include credit/debit cards, net banking, and any other methods mentioned at checkout.

After placing an order, you will receive an email confirming your purchase. Dharti Beej reserves the right to cancel any order if we suspect fraudulent activity, pricing errors, or product availability issues.

5.  Shipping and Delivery

We aim to process and ship orders within the estimated time frame mentioned on the product page. However, shipping times may vary based on your location, product availability, and external factors beyond our control.

• Shipping Costs: The applicable shipping charges will be calculated during checkout based on your delivery location and the weight of your order.

• Delivery: Dharti Beej partners with reputed courier services to deliver products to your doorstep. Delivery times will vary depending on your location.

• Risk of Loss: Title and risk of loss pass to you upon the dispatch of products from our warehouse. Dharti Beej will not be responsible for delays or damages caused during shipping, except where specifically required by law.

6. Returns, Refunds, and Cancellations

Dharti Beej follows a transparent return and refund policy. You may request a return or refund only in cases where:

• The product is damaged or defective upon delivery.

• The product received is not as per the order.

To request a return or refund, you must notify us within 7 days of receiving the product, providing valid proof such as images of the damaged product. Products should be returned in their original packaging and unused condition. Refunds will be processed within 7-10 business days after inspection.

Please note, refunds are not applicable in the following situations:

• Change of mind after placing the order.

• Products damaged due to improper usage or handling after delivery.

Cancellation of orders is allowed before the product has been shipped. Once shipped, orders cannot be canceled.

7. User Conduct and Obligations

You agree to use the Website and its services in accordance with all applicable laws. You must not engage in any behavior that may harm the integrity, functionality, or reputation of Dharti Beej, including:

• Misusing the Website for illegal purposes.

• Uploading or transmitting any content that is defamatory, obscene, or violates any third-party rights.

• Attempting to gain unauthorized access to other user accounts or the Website's backend systems.

• Interfering with the security features of the Website.

We reserve the right to restrict, suspend, or terminate access to your account or the Website if we detect any violations of these Terms.

8. Intellectual Property Rights

All content on Dharti Beej, including product images, text, graphics, logos, icons, and software, is the property of Dharti Beej or its licensors and is protected by copyright, trademark, and other intellectual property laws.

You may not copy, distribute, modify, or reproduce any content without prior written consent from Dharti Beej. However, you are permitted to use the Website's content for personal, non-commercial purposes such as browsing, purchasing, or sharing product information.

9. Privacy Policy

Your use of the Website is subject to our Privacy Policy, which outlines how we collect, use, and protect your personal data. By using Dharti Beej, you consent to the collection and use of your information as described in the Privacy Policy. We are committed to protecting your privacy and ensuring the security of your information.

10. Limitation of Liability

Dharti Beej strives to provide a seamless shopping experience. However, we are not liable for any indirect, incidental, or consequential damages arising out of your use of the Website, including:

• Delays in shipping or product availability.

• Errors in product descriptions, pricing, or delivery.

• Losses due to unauthorized access to your account.

In no event shall our total liability exceed the amount paid by you for the product in question.

11. Indemnification

You agree to indemnify and hold Dharti Beej, its affiliates, and employees harmless from any claims, damages, losses, liabilities, or expenses arising out of:

• Your violation of these Terms.

• Your misuse of the Website or any content provided therein.

• Any infringement of intellectual property or other rights of third parties.

12. Governing Law and Dispute Resolution

These Terms shall be governed by and construed in accordance with the laws of India. In the event of any dispute arising from the use of the Website or these Terms, the dispute will be subject to the exclusive jurisdiction of the courts in Maharashtra.

13. Severability

If any provision of these Terms is found to be invalid or unenforceable by a court of competent jurisdiction, the remaining provisions will continue in full force and effect. The invalidity of any part shall not affect the enforceability of the remaining provisions.

14. Contact Us

For any queries, concerns, or feedback regarding these Terms or any other aspect of the Website, you may contact us at: Email: support@dhartibeej.com
Phone: +91-9823072085 or 9011822100
Address: Dharti Beej, [Shriram House,Gala no 01,02,03,04 Near Punjab National Bank highschool road, Vakhar Bhag sangli 416416 ], Maharashtra, India

By using this Website, you confirm that you have read and understood these Terms and agree to be bound by them.